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Testimonials

Testimonials

Brian and Sue D

Future Financial Customers

So great to deal with a company that has little “red tape” loads of customer support and extremely fast at acting upon our requests. I would like to write a letter to your CEO to congratulate the company – you have no idea how difficult it is to operate overseas, yet maintain ties with home and family.


Yasmine S

Future Financial Introducer - Choice Home Loans

Thank you for making my first experience with Future Financial a memorable one. It was a pleasure working with you, and I look forward to the next opportunity in the near future.  


Frank L

Future Financial Introducer - Choice Home Loans

I would like to say a huge thank you to your amazing team particularly Gloria Mudge who made the whole process of liaising with me and in helping my client obtain his finance approval a breeze. I was particularly impressed with how I was able to contact Gloria directly and her commitment to keeping me informed at all times was exemplary, well done Gloria and Future Financial.


Nelum W

Future Financial Introducer - Loan Market

Thank you Mark this is wonderful news and I'm sincerely thankful for all your help and support. I stuck by you Mark, when a major Lender came back wanting to do the loan. I really appreciate the way you handled the whole situation, thanks Mark, for all your help. I am so grateful.


Keith B

Future Financial Introducer - FAST

Some 9 months ago I sat down with an established client who was experiencing some serious cash flow issues following the collapse and non-payment of two large trade debtors to the tune of $230,000. As our discussions continued, it was revealed that there were accumulated tax arrears of $75,000, ten credit cards totalling $170,000 & existing mortgages of $1.3 Million. A review of the financial statements showed that the business was trading profitability, however the burden of debt was so great the company was struggling to meet all obligations, and in some cases ‘Robbing Peter to pay Paul”. There were late payments recorded on all consumer debt, but surprisingly the mortgage repayments were all current. I knew this matter would fall into the Non-Conforming space, and approached my experts in this field, Future Financial. I am so pleased I made that decision. The road to formal approval had numerous humps and bumps, but despite these challenges, we worked together tirelessly to achieve the best possible outcome. While the process took near 9 months from time of initial enquiry to settlement, to the delight of the client this matter finally completed, and their cash flow has now improved by a staggering $15,000pm. This outcome would not have been possible without the support from the team at Future Financial. I am deeply grateful for their commitment and effort, and will continue to use and recommend their services always.


Stacey F

Future Financial Customer

The team at Future Financial have been a wonderful help. Service could not be faulted. They are efficient but most of all friendly. I would highly recommend Future Financial to anyone that asks. One very happy customer!


Grant B

Future Financial Introducer - Loan Market

I like the fact you guys have a large range of loan products that cover a wide range of scenarios and your service and follow up is better than big 4 banks!!


Andrew and Kathryn M

Future Financial Customers

I just want to pass on my thanks for the awesome job that you did with our recent purchase. When we sold our property, we thought we had to obtain finance elsewhere from scratch again but we called to discuss our options and was guided us through the Deed of Set off process which enabled us to purchase the house we are in now (settled recently) and was ensured that things happened on time and kept us informed every step of the ways. I was kept in contact with the conveyancer company and actually explained the process better than they did which meant there were no hold ups with getting paper work to the necessary parties. I felt at ease with Future Financial. Out eldest boy has recently returned from Japan and is looking to purchase a home and I won’t hesitate to recommend that he meet with Future Financial to discuss his options.


Jeff & Shauna G

Future Financial Customers

Thank you for helping me and my wife since we started with Future Financial. We appreciate the help that you have given. It’s nice to know that someone is there to help.


Renee H

Future Financial Introducer - Professional Finance Concepts

I have been an accredited member with Future Financial for about 6 years. Within this time I have found the service of all team members from customer service, credit, accounts to all superior roles to be exceptional and well above standard. All staff have a very positive attitude with any approach, are very professional with the way they handle all matters and convey information on the phone and via email and the ability to solve problems and look beyond and think outside the square is exceptional. I have received continued posit I’ve feedback from our clients about your service and if any matters arise they are resolved professionally and promptly. From an accounting perspective, commission is paid on time and is very clear with what is being paid. The products and rates are very competitive and suit all of our client’s needs. I think that due to the continued business relationship with Future Financial for the past 6.5 years shows anyone that they are a company that is respected and appreciated on all levels.


Shireen P

Future Financial Customer

I have been a customer with Future Financial for some years. I have a loan to complete a subdivision that was started years ago due to my husband’s death & complications with easements it became a long process I was having trouble communicating with my lender as no one seemed to know what was going on when Melissa Neilsen from the Southport office took the job on right from the start I had confidence in her because of the professional way she handled things if she said something she always followed through she rang when she said she was going to ring she kept following things up always keeping me informed as to what was going on. & never let me down I have never experienced such brilliant customer service as I have from Melissa & for that I will be eternally grateful as the stress of the whole thing was starting to cause health problems for me. The subdivision is near completion now thanks to Melissa. I will definitely deal with Melissa when It’s time for me to purchase a new house.


Shirley G

Future Financial Introducer - FAST

The service I've received from Future Financial is second to none, and the team are always available, or returns your call immediately...not the following day! The team fully understands their suite of products, and is solution based to assist you, for your client. Deals are dealt with promptly in addition to direct contact with the credit analyst. My experiences have all been extremely positive, and Future Financial comes highly recommended.


Kate M

Future Financial Customer

We have had a lovely experience with everyone at your firm and the professional way we have always been dealt with has made your part in the process very stress free. If we ever need any help in the future we won't hesitate to contact you. Thanks again and kind regards.


John B

Future Financial Introducer - Loan Market

From submitting the application, I knew who was working on my file all the way through. I had the team members’ direct number (not a call center), and queries were resolved in less than a minute; and the process continued smoothly and quickly. No ‘elevator music’ for 25 minutes only to be told the assessor was unavailable (and we both know – they are not going to call back). Our clients expect us to get the job done, not make excuses for increasingly incompetent bank processes.” “Future Financial make you (the broker) look good.”


Kellie B

Future Financial Introducer - Money Quest

Thank you again! You have blown us away at the quick turnaround (more like lightning fast!!!). We’ll be in touch soon once the clients make an offer on the property.


Mark B

Future Financial Introducer - Signature Lending Solutions

Many thanks, an awesome effort with this one Gloria. Once again Future Financial saves the day. My clients will be over the moon, and I look forward to lodging the next one.


Brian D

Future Financial Introducer - Wealthkey Mortgages

Thanks for referring these clients back to me. By the way, the person they have been trying to contact is the original introducer, not another broker, so if they had got a hold of him, they would have been referred on to me. Nevertheless, without your good service to them today, we could both have lost the opportunity to write this additional business.


Keith B

Future Financial Introducer - Arabon Financial Services

We have had a positive outcome with this matter and Pepper have approved subject to valuation and as you know equity was never a problem as loan $210,000 against $950,000. Very pleased, Gloria was pleasure to work with on this one. Good way to start a weekend!


Kerri B

Future Financial Introducer - Equity Access Australia Pty Ltd

Thank you so much for all your support with these clients application. They are over the moon. I am hoping to have some new deals for you shortly.


Adam V

Future Financial Introducer - Loan Success Buddina

I have recently used the services of Future Financial for seeking a difficult home loan for a customer of mine. Not only did they get my customer the loan at an excellent rate they did this in a very professional and timely manner. The service from both the Relationship Management Team and the Credit Team was excellent. I had direct contact with them and we worked through the deal together to reach the approval....They even came in on their day off to get the deal across the line !... I have no hesitation in recommending Future Financial in assisting you get the right result for your customer.


Robert C

Future Financial Introducer - Managing Director, Professional Finance Concepts

We have been using Future Financial for many years. I know of no other Mortgage Manager in the industry that is as professional and accommodating in their approach to providing great service and hands on approach to giving us all the help we need as all times. The staff and management are all friendly, approachably, very proficient and solution focused. For any broker that has experienced the frustrations of trying to deal with main stream banks, the ‘Future Financial’ experience will be like a ‘breath of fresh air’.


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